Terms & Conditions

Welcome to BoierAlo. By accessing and using our website, browsing our products, or placing an order, you agree to the following Terms & Conditions. Please read these terms carefully before placing an order.

1. About Our Service

BoierAlo is an online book-selling platform based in Bangladesh. We sell books directly to customers through our website and provide delivery services within Bangladesh.

2. Product Information

We make reasonable efforts to provide accurate information about our books, including:

• Book title
• Author
• Publisher, where applicable
• Edition or other available product details
• Printed price or listed price
• Current selling price
• Product images and descriptions

Actual product appearance may vary slightly from website images due to photography, screen settings, or printing/edition differences.

3. Prices and Offers

All product prices displayed on our website are in Bangladeshi Taka (BDT), unless otherwise stated.

Prices, discounts, combo offers, and promotional offers may change from time to time. The price applicable to an order will be the price displayed at the time the order is placed.

For special packages or combo offers, the package contents and applicable promotional gifts will be described on the relevant product or offer page.

4. Promotional Gifts

Some selected book packages may include promotional gifts.

Gift details, quantity, and applicable conditions will be stated on the relevant offer page. Promotional gifts are subject to availability.

If a particular promotional gift becomes unavailable, BoierAlo may provide an alternative gift of comparable nature or value, where applicable. Any such change will be communicated to the customer when necessary.

5. Placing an Order

Customers are responsible for providing accurate information when placing an order, including:

• Full name
• Delivery address
• Phone number
• Other information required for delivery

Customers should carefully review their information before submitting an order.

We may contact customers by phone or other available communication methods to confirm order details when necessary.

6. Order Confirmation

Submitting an order does not always guarantee immediate acceptance. We reserve the right to contact the customer for confirmation or clarification before processing an order.

An order may be cancelled if:

• The provided customer information is incomplete or incorrect
• The product is unavailable
• There is an obvious pricing or listing error
• The customer cannot be reached for necessary confirmation
• There is reasonable concern regarding fraudulent or abusive ordering activity

7. Delivery

We provide delivery services within Bangladesh through available delivery/courier services.

Delivery time may vary depending on the customer’s location, courier availability, weather, holidays, and other circumstances beyond our control.

Customers are responsible for providing a complete and accurate delivery address and contact number.

Any applicable delivery charge will be communicated or displayed before order confirmation.

8. Product Availability

Although we try to keep product information and stock status updated, availability may change without notice.

If an ordered book becomes unavailable, we may contact the customer to discuss an appropriate solution, including replacement, modification, or cancellation of the order where applicable.

9. Returns and Exchanges

Customers should contact us as soon as possible if they receive:

• A damaged book
• The wrong book
• A missing item from an order

Any return or exchange request must be made within the applicable period stated in our Return & Refund Policy.

Returned products may need to be unused and in their original condition, depending on the reason for the return.

10. Refunds

Where a refund is approved, the refund process will follow our applicable Return & Refund Policy and the payment method used for the order.

Refund eligibility may depend on the condition of the returned product and the reason for the return.

11. Customer Responsibilities

Customers agree not to:

• Provide false or misleading information
• Place fraudulent or intentionally abusive orders
• Attempt to interfere with the operation or security of the website
• Use the website for unlawful purposes

12. Website Content

We make reasonable efforts to keep website information accurate and updated. However, occasional typographical errors, pricing errors, stock changes, or technical issues may occur.

If an error is identified, we reserve the right to correct the information and, where necessary, contact the affected customer before processing the order.

13. Privacy

Customer information is handled according to our Privacy Policy. By using our website and placing an order, customers agree to the collection and use of information necessary to process and deliver their orders.

14. Changes to These Terms

BoierAlo may update these Terms & Conditions from time to time to reflect changes in our services, policies, or business practices.

The updated version will be published on this page with the applicable effective date.

15. Contact Us

If you have any questions regarding these Terms & Conditions, products, or orders, please contact us:

BoierAlo
Address: 98/1 K B Road, Sutrapur, Dhaka-1204, Bangladesh
Email: boieralobd@gmail.com
Phone: 01901-467302
WhatsApp: 01901-467302

By using our website or placing an order, you acknowledge that you have read and agreed to these Terms & Conditions.