Privacy Policy
Effective Date: August 16, 2026
Welcome to BoierAlo. We respect your privacy and are committed to protecting the personal information you provide when you visit our website, browse our products, or place an order.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your information.
1. Information We Collect
When you use our website or place an order, we may collect information such as:
- Full name
- Phone number
- Email address
- Delivery address
- Billing or order information
- Product and order details
- Information you provide when contacting our customer support
We only collect information that is reasonably necessary to provide our services, process orders, communicate with customers, and complete deliveries.
2. How We Use Your Information
We may use the information we collect to:
- Process and confirm your orders
- Arrange product delivery
- Contact you regarding your order
- Provide customer support
- Respond to questions or requests
- Manage returns, exchanges, and refunds
- Improve our products, services, and website
- Prevent fraudulent or unauthorized activities
- Comply with applicable legal requirements
We do not use customer information for purposes unrelated to our business without an appropriate reason or permission where required.
3. Order and Delivery Information
When you place an order, we use the information you provide to process and deliver your order.
Your name, phone number, and delivery address may be shared with delivery or courier service providers when necessary to complete the delivery.
We only share information that is reasonably necessary for fulfilling the order.
4. Payment Information
If payment is made through a third-party payment service, payment information may be processed directly by the relevant payment service provider.
We do not intentionally store complete payment card details on our website unless such information is specifically required and securely supported by our payment system.
Third-party payment providers may have their own privacy policies and terms governing how they process payment information.
5. Cookies and Website Technologies
Our website may use cookies and similar technologies to:
- Keep the website functioning properly
- Remember certain preferences
- Understand how visitors use our website
- Improve website performance and user experience
- Measure advertising and marketing performance where applicable
You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functions.
6. Advertising and Analytics
We may use analytics or advertising technologies provided by third-party services to understand website traffic, measure advertising performance, and improve our marketing activities.
Where applicable, these services may collect information such as browser type, device information, pages visited, general interaction data, or similar technical information.
Third-party services process information according to their own privacy policies and applicable terms.
7. Information Sharing
We do not sell or rent customers’ personal information.
We may share limited information with trusted service providers when necessary to operate our business, such as:
- Delivery and courier companies
- Payment service providers
- Website hosting or technical service providers
- Analytics or advertising service providers
- Customer support service providers
We may also disclose information where required by applicable law or to protect our legal rights, customers, website, or business.
8. Data Security
We take reasonable administrative and technical measures to protect customer information from unauthorized access, misuse, alteration, disclosure, or loss.
However, no internet-based transmission or electronic storage system can be guaranteed to be completely secure.
9. Data Retention
We retain customer information only for as long as reasonably necessary for order processing, customer service, accounting, legal, business, and other legitimate purposes.
When information is no longer required, we may securely delete or anonymize it where appropriate.
10. Children’s Privacy
Our website is not specifically directed toward children.
We do not knowingly collect personal information from children without appropriate consent where such consent is required by applicable law.
11. Third-Party Links
Our website may contain links or integrations to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites. Customers should review the privacy policies of those websites before providing personal information.
12. Your Privacy Choices
Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.
To make a privacy-related request, please contact us using the information below.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable requirements.
Any updated version will be published on this page with the revised effective date.
14. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
BoierAlo
Address: 98/1 K B Road, Sutrapur, Dhaka-1204, Bangladesh
Email: boieralobd@gmail.com
Phone: 01901-467302
WhatsApp: 01901-467302
We will make reasonable efforts to respond to privacy-related requests and questions.
Last Updated: August 16, 2026